My saved documents are gone
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Respectable Whisper pink Egret
The Lumin app lost my documents, on which I had taken numerous notes important to my college. When I select the documents already saved in the application, a message simply appears saying that the page was not found and that it no longer exists, giving me the option to return to the documents, and again, when selecting another, the same message appears. I would like this problem to be solved, as it is hindering my performance in classes.
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Civic Cruz
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Civic Cruz
Hi Respectable Whisper pink Egret our team released a fix for this issue. We're sorry for the inconvenience this has caused. You should now have access to your document again. If the issue persists, please reach out to us via email.
Best regards,
Civic
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Ella James
Hi @Respectable Whisper pink Egret,
Thank you for your post. I'm sorry to hear that you can't access your documents.
Our customer support team would be happy to help with this.
Please contact support@luminpdf.com and we can assist further from there.
Kind regards,
Ella James
Senior Customer Support Specialist.