Customise LS Notifications
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Daily Garnet Nightingale
As we continue to rollout Lumin Sign, and more staff are using, we are getting feedback. One complaint is that users are receiving too many email notifications on Sign documents—for example, one person expressed that as a viewer, they only want to know when it is completed (not as each signer completes). Another is a common second/third signer, and they only want to know when it is "their" turn (versus being notified as the document progresses through the steps).
I looked through the help documents and didn't find anything that would allow a user to customize their notification preferences; I can see that some notification customization is possible within Lumin PDF, but not in Lumin Sign.
We might perhaps be able to work with these users to set up inbox rules, but I think that might be quite tricky to get the filters correct such that nothing important gets missed.
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Civic Cruz
Merged in a post:
Email Overload
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Changing Umber Lamprey
Ability to turn off email notifications. Too many emails.
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Ella James
Merged in a post:
Notification Options
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Waterspout Worthwhile Fish
An option for user to turn off email notifications for signed documents and only have notifications when they are signed and approved
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Ella James
Merged in a post:
Manage notifications
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Denim Marmoset
When I send a document to be signed by multiple people, each person receives a notification when someone signs the document.
Is there a way to set up notification so each signer does not receive a notification everytime someone signs the document?
For example, Sally, Bob and Lynn have to sign a document. They all recieve an initial email to notify them there is a document that needs to be signed. When Sally signs it the sender is notified also, Bob and Lynn are notified that Sally Signed ect..
Is there a way to update notifications so when Sally signs, Bob and Lynn are not notified ect. The only person who should receive the notification is the person sending.
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Ella James
Hi Changing Umber Lamprey, thank you for your post!
Unfortunately, we don't have email notification settings for Lumin Sign, but this is a great feature request!
Thank you for sharing!
Kind regards,
Ella James
Senior Customer Support Specialist.
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Ella James
Merged in a post:
too many notifications
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Fog Bold Stingray
When I just highlight my reading test, the notifications appear too many on my screen, which is really annoying me. The notifications want to warn me about syncing data with my Google Drive, but I don't want to because I share it with many people. Therefore I am dictraction by turning off the notification many times. In conclusion can you fix that. Sorry if my words might weird because Iam not really good at English