Subscription Cancellation Frustration
A
Allied Wine Gibbon
I have tried multiple times and all I get is an AI answer that does not allow me to cancel my 7 day free trial. I am getting very frustrated. Please answer me with a human. I do not want to report you to the BBB, but I will if you bill me. Thank you for your help.
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E
Ella James
Hi Allied Wine Gibbon,
Thank you for raising this to us.
After looking into your communications with our team and our AI agent, I can see that we responded 1 day ago.
If you need any further assistance regarding your free Lumin account, please let us know via support@luminpdf.com
Thank you,
Ella James
Senior Customer Support Specialist.