From the beginning of the move to Lumin, we struggled most with its integration with Microsoft File Explorer and Microsoft SharePoint, particularly the inability to save directly to a folder, which added extra steps (either saving to the downloads folder or saving the document to a location first), slowing efficiency. Opening times were slow, and there were issues filling in forms online without having it open in edit mode, with the document being unable to save the entered information (I understand this may be user error, but it happened multiple times, as where it opened online the location wasn’t the default editing mode).