Feedback & Insights

nothing

[iOS app] [3.3.1] I have tried multiple times to cancel the membership but every link to contact support or cancel is blank! Takes me no where. I have sent emails, no reply. This is ridiculous. I do not want my card to be charged. I want to cancel immediately!

Test

When you click somewhere to insert text, after you’re done typing, the text moves up a little bit. This can make aligning text more of a hassle.

As a student i use pdf to open large files so i can understand the time it takes but if it could load itself partially and load the rest as i scroll down might seem less frustrating than waiting for it to load the whole book.

app takes a long time to load fully and is filled with "please buy Lumin Pro / Premium" prompts.

Edited a PDF for about half an hour, then I was asked to sign in when I tried to download it. After I signed in, I watched a nearly blank loading screen for another 10 minutes just to be able to view my document in the special drive/documents page and download it, which is only free for 3 documents. I can do this on another website instantly, and for an unlimited amount of files.

One drawback, I use the measuring tool a lot. It needs work. When moving measurement lines, the way it pulls the document around with it after a short distance is really annoying. And please add a right-angle lock (90, 180) and come up with a better way to adjust it within the screen. Having to go and type in 90 or whatever because it's a pain to get the line straight is not efficient. Thank you.

where do i access billing jn the app? not in settings, not when i click on my profile?!

It's asking me to upgrade my account every single time I open a PDF in Lumin.