Feature Requests

I need to see what my billing period is from and until. It's helpful for all users on a plan to know when their document limit will 'refresh'

I was wondering if you could help provide insight into an Lumin Sign situation that we are encountering that is very confusing for staff. Here is our workflow: Staff opens a template from our org workspace in Lumin PDF to initiate an e-sign doc and saves a copy to their "personal" documents. The templates have one or more fillable fields. Staff person fills out the form with the information they need to fill out (the doc is auto-saved within their Lumin PDF personal docs). Staff person then sends for signatures, which "transfers" the doc to Lumin Sign. Staff indicates the date, who will sign and in what order, associated fields for each signer, etc. These fields may, or may not, include the fields that the staff person completed in Step 2. The issue is that for the parties on the document, the form appears to be blank, even if it was completed in Step 2. The completed fields don't "appear" until the document is executed. Staff who are viewers on the doc just see blank forms. Please see screenshot examples below.

There are often instructions that would be helpful for staff to know about how to fill out the form that are Lumin-specific and we do not want on the document itself. For example, a reminder to rename the document in a certain convention when generating from a template.

We’ve found that often the person we’re dealing with/selling to is not necessarily the person that will be signing the document, but typically don’t find that out until we send the document for signing. From what we’ve seen there appears to be two scenarios… The client clicks the “negotiate” button and types a message saying “I’m the wrong person, send to Mary”. This results in the Document being rejected and we then cannot edit it to change the signatory to be “Mary”. We need to reload the original Word document and start over. The client closes the browser and sends us an email advising “I’m the wrong person, send it to “Mary”. Under this scenario, LuminSign allows us to “Add Recipients” where we can add “Mary” as a “Signer”, but it doesn’t allow us to position the signature block or any Text and Date fields that we want associated with “Mary”. When Mary opens the document, she can “Add Signatures” (anywhere in the document), but no Dates or Texts fields.

I would like recipients of my documents to be able to check boxes in the PDFs without needing to create an account. This would simplify the process for families reviewing and completing school contracts, as they could interact with the document more easily without additional steps.

My problem is only language because I prefer Italian….

When I press scroll button it shows a hand but I want it to scroll faster like in any other websites

We would prefer to receive support in German. Do you offer support or sales services in Germany?

Please support multilingual on mobile app

Currently, I have some struggles with looking up the word while reading the PDF. Expected: When I select a word or line of text, I can use Google Translate on it by using the extension inside the editor Actual: When I select a line of text and right-click, I only see the options of Comment, Highlight... instead of Translate option from Google Translate